Welcome to Facet Family of Companies
CUSTOMER REVIEWS

Client Testimonials

FAST AND FRIENDLY! I had a wonderful experience with these guys. Top notch service! Fixed problems that other repair shops could not fix. I am telling all my friends to go there!

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Great response time! They fixed my problem quickly and very reasonable rates. I would definitely use them again.

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Great experience!! Very friendly people!! My laptop hard drive was replaced, OS software was installed, antivirus and PC cleaning software was installed, and all of my data was recovered and put on to my new hard drive. These people totally saved my laptop and saved me a few coins since Geek Squad was going to charge me $450, but Nerds On Call charged half that and fixed it in half the time. Although I no longer live in Peoria, I will definitely be shipping my laptop to them in the future should any problems come up, which I hope not fingers crossed knock on wood.

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Excellent Service. Excellent job replacing a cracked laptop screen. Kept me up to date with calls - when they actually started diagnosis, with the estimate, when the parts came in, and again when it was ready for pickup. Very courteous. Elapsed time from drop off to pickup - 6 calendar days. Unlike the 'geeks' who were rude, arrogant, and lied about having called me with an estimate. The 'geeks' estimate was $356. The Nerds on Call bill was $197. Highly recommended!

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Leah Watkins

My husband and I have used Nerds on Call several times and we have always had amazing service. Highly recommended!

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Randy V.

I am a common small business person. Like everyone I have multiple computers and lap tops that interface with a number of email accounts and printers. I compare pricing points with the big box outlets when upgrading then I wind up going over to Facet because their price is the same or even better. I must have computer back up assistance equal to the big business in the area. It is not common to have the quality, timeliness, sales, and ability to rapidly trouble shoot and FIX any problem that I toss at those folks. 

Being a customer of Facet is like having a highly skilled, highly talented computer programming professional on my own staff! No benefit is equal to the satisfaction of having a Facet Technician solve a computer problem that is taking all production down. I know there are other computer services in the area, but I seriously doubt other services have the skill and competence and the availability to serve common small and larger business.

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Rick Rohman

Wow, these guys are good. Excellent service and they know their stuff. I have used them three times and each time they more than met my expectations! I like that they usually tell me I have a nice computer but have also advised me when it might not make sense to spend money. Highly recommended.

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Paula Krause

Excellent, friendly service always! I have referred all my friends there and they've all been as satisfied as I have been. Nerds on Call is the best place to go for your computer, technical needs!

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Jeff Johnson

Quality service - and they don't make you feel like you're unwise if you don't know the computer lingo!

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Janis Wetterich

Nerds on Call will take care of you! If you have computer problems, call them up! They have remotely fixed my computer many times. If I need accessories, I just call them up, and they send them directly to my home right away! I am out of state, and get my orders very quickly!

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Angie Carr

Quick, friendly, knowledgeable service!!! Very pleased each time I use Nerds!!!

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Nathan Ness

Love the people that work here. Always very kind, got the problem fixed, and if you needed help they can generally point you in the right direction.

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Jeremy Bernahl

Great people - great service - great communication. Can't go wrong.

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Weaver Ridge Golf Club and Weaver Enterprises

“We’ve been using Facet (parent company of Nerds on Call) for over three years, and are very happy with them. We have even recommended them. Other companies have done work for us in the past but our Facet technician is always so professional. They do what they say they will do - we get excellent response and communication from Facet and their quotes and charges are just what they say they will be. Best of all, we are comfortable that if we have an emergency we will be taken care of. ” - Nancy Weaver 

Excalibur Seasoning Co., Ltd.

“Facet Technologies has served our growing needs for many years. Our unique business demands knowledge of our proprietary systems. Facet maintains a staff that we trust and their response time gives us a feeling of confidence that hasn ’t been there with previous providers. With Facet we get no false promises. A strong family business with the credentials to back them up, we rely on their integrity, honesty, and professionalism daily.”  - Tom Hornstein, President/COO Excalibur Seasoning Co., Ltd.

The ​Unland Companies

“As with most small businesses, our employees are dependent on our computer system to perform their work. Facet Computers has served as our system tech for the last 8 years. They have invested time to understand our automation system. When the occasional system breakdown occurs they are quick to respond to getting us back up and running. They are a true business partner. I would recommend their computer services to businesses, large and small.” - Afton Booth, President 

Online Innovative Creations

"I have used Nerds on Call and Facet Technologies for a variety of both personal and business IT needs over the last 10 years, including computer repair, systems sales, and advanced networking, and could not be more pleased with their products and performance.  The crew at Facet & Nerds always goes over and above to take care of our needs with timely response, accurate wore, and consistent follow up.  I recommend Facet Technologies hands-down to all of my SMB clients." - Fred Dirkse, President/CEO

Featured Review

Paula Krause

Excellent, friendly service always! I have referred all my friends there and they've all been as satisfied as I have been. Nerds on Call is the best place to go for your computer, technical needs!

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Store Hours

Peoria Location
Monday - Friday: 8 am - 7 pm
Saturday: 9 am - 3 pm 

Normal Location
Monday - Friday: 8 am - 7 pm
Saturday: 9 am - 3 pm 

Pekin Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 3 pm 

Peru Location
Monday - Friday: 9 am - 6:30 pm
Saturday: 9 am - 3 pm