We take care in our work.

As a Facet Family company, we are proud to take care and pride in the work that we do. We strive to provide excellent service to each of our customers, and thoroughly fix every issue brought to us. Our computer and laptop repair shop in Peoria, IL offers service across central Illinois, and at each location, quality is our top priority. We know that your tech is important to you, and we want to show you that we take it seriously! We warranty all of our work and want to make sure that each repair is done with great care. When we source our parts, we find only the best names in the business. Our hardware failure rates are lowered dramatically due to the quality parts that we use in all of our repairs and upgrades! This increases the overall value of your machine and the repairs that we perform on it. We source truly compatible parts, not components that will only work for a short amount of time, leaving you with a costly bill. Our proven processes also set us apart—we are highly organized and provide better service as a result. Warranties are only the beginning of our commitment to our customers. At Nerds on Call, we want you to know that your tech is in capable hands. Next time you need technology help, contact us and see the difference in the pride and care we take in all of our work.

We are established and trustworthy.

Nerds on Call and Facet have been providing quality service to the central Illinois area for over 25 years, and we are known for our trustworthiness and honesty. Since our expansion to include service in the Peoria, Pekin, Bloomington-Normal, and LaSalle-Peru areas, we have kept the same values that defined us in the beginning. We diagnose each phone, computer, tablet, or other device to make sure that it is cost effective to move forward with repairs—and suggest alternative options if it is not. Our customers know that we will take care of their devices when they bring them to us. Many of our customers have been using our services for years and trust only Nerds on Call or Facet to repair all the devices in their household. We offer a variety of ways to contact us and different service options for faster and more convenient repairs. Bring the devices you put your life on to a local company that has been known for excellent service and care in the community and the technology industry. Choose Nerds on Call!

We have hard-to-find industry knowledge.

Did you know that in addition to providing support for tens of thousands of residential customers, Nerds on Call also supports thousands of local and regional businesses with IT services? Our team includes highly trained technicians and engineers at the top of their field who can troubleshoot and solve technology problems on any scale. Our qualified staff stays up to date on training and certifications that allow them to be fully prepared for the most recent threats to your devices. For computer repair and virus removal, there is no one more up-to-date than Nerds on Call. We can even retrieve some data that has been encrypted by cryptoviruses and other ransomware! Our data-recovery services are also the best in the area—we can often recover data off of hard drives that others turn away. When you need the most advanced team with technical knowledge on your side, turn to Nerds on Call. We will work with you to find a solution that fits your needs with the most qualified team in central Illinois, regardless of the size of your home or business network. Call us today!

We are here to help you!

Do you need help figuring out a program or setting on your computer? Don’t know where to start with backups? Don’t worry about it with Nerds on Call! Not only are we knowledgeable about computer, phone, and other device repairs, but our staff is friendly and ready to help you get the most out of your tech! We will consult with you to explain the repairs that we recommend and the processes we use to fix your devices so you know what to expect from them. With an upfront diagnosis fee and no-surprises pricing for repairs, new computers, and upgrades, we won’t leave you scratching your head wondering where charges came from. If you want to know more about your computer or phone, just ask! We have time for your questions and we welcome them! At Nerds on Call, we believe that our staff sets us apart from the competition. Our team is dedicated to making computer repair, phone repair, and the repair of other devices painless and simple. We want you to understand the capabilities of your device and how to use it, so all you have to do at the completion of the repair is plug it in and enjoy! If you have any other questions, just call us and one of our helpful associates will be able to assist you.

We have a wide range of expertise.

Did you know that Nerds on Call does more than just computer repair? We offer a variety of services and products, including extensive phone and tablet repair, home automation equipment and installation, and even drones and tech toys like the Raspberry Pi! At Nerds on Call, we are proficient in a wide range of technology solutions and repair. From business IT and complex networking to computer repair and phone screen replacements, our technicians and engineers can solve any technology problem. While other repair businesses offer only a limited view on certain devices or areas of tech, our staff includes experts in a variety of areas. Our diversified staff can provide the assistance you need to get on with your life quickly and confidently, without seeking out multiple providers and wasting time. We are your local experts who “get the tech” in Peoria, Pekin, Bloomington-Normal, and LaSalle-Peru, as well as surrounding counties and areas in central Illinois!