Is your computer running slow? Having start-up problems? Having Internet access or data stream issues? When you need help, the Nerds on Call computer support team should be your first call.
The Doctor Is In — and Makes House Calls!
Remote tech support from Nerds on Call could get you back up and running fast, without interrupting your day. It really is like the house calls the older generations remember from childhood! We know it might be hugely inconvenient to lug your laptop or drag your desktop to our Normal, Pekin, or Peoria, Illinois locations, so, we'll come to you.
All you need is Internet access; we do the rest. We can scan your drives and devices, determine the issues and deal with them. Virus and malware cleanup, password changes, hardware, and display settings, email issues, social media settings, Internet browser preferences – even some printer issues – we can resolve them without setting foot in your home.
Why Call the Nerds Instead of Someone Else?
First, and foremost, Nerds on Call is a local small business with three brick-n-mortar locations in central Illinois. Want to check us out? Drop on by anytime, we welcome your scrutiny. (When was the last time some online scammer or 1-800 remote services gave you their home address?) Any repair we offer remotely can be done equally well, if a little slower, in-shop.
Our pricing is transparent – a flat, time-based rate. You will always know, before we start the work, exactly what the cost will be.
We are a certified and insured service provider. Should anything go wrong (not that it ever does), we'll make it right.
Our technicians and employees provide quick, friendly service to get you up and running again as fast as possible.
Your Safety is as Important to Us as Our Safety
Nerds on Call will never call you to initiate a remote repair session. We call back after you contact us to arrange a repair session. Should someone call you using our name, tell them to go jump in the Lake then hang up. Nobody, not even our techno-wizards, can diagnose a computer problem without accessing your system. Only a scammer would claim they could. If you do suspect your machine has a problem, call us at 309-689-3900. We will scan your computer, with your permission, for viruses and malicious software.
If, sadly, some bad guy did get to you, call us immediately, we can help. We can check for suspicious activity or programs, remove harmful traces left behind and secure you against future attacks. We are the Nerds on Call, your best resource for a long and healthy relationship with your computer.