Welcome to Facet Family of Companies
I Need The Nerds!  
Business IT Support

Business IT Support

Computer engineer in server room performing business IT supportFacet offers reliable business IT support solutions for virtually all types of small and medium size businesses. From complete IT support and staffing to supplemental and specialized IT support for your company's staff, Facet can assist your organization with all of today’s technology challenges.

When choosing a service provider, recommendations, qualifications and years in business are important attributes to take into consideration. Facet staffs highly experienced and fully certified professionals to handle a wide spectrum of business IT support services.

At Facet, we pride our company's business IT support solutions on a wealth of experience in the industry. Over the years, our experts have:

  • Maintained hundreds of Windows NT, 2000, and 2003 Servers.
  • Supported thousands of Windows 98, 2000, XP, Vista, and Windows 7 workstations.
  • Configured backups as well as setup a rotation schedule for the backup media.
  • Setup antivirus to be controlled from one central computer/server instead of end user being responsible for updates/issues.
  • Setup remote access to securely allow for employees/management to access files from server/workstation from any remote location.
  • Setup remote IT support enabling us to troubleshoot issues for clients in remote locations.
  • Setup remote monitoring to allow for immediate IT support contact when any issues may arise with a server.
  • Setup employee rotation to allow for 24/7 IT support.
  • Designed machines/servers to fit the unique demands of businesses and allow for future growth.
  • Trained thousands of employees on basic computer usage, Microsoft Office, QuickBooks, miscellaneous software packages, and computer hardware.
  • Installed new routing and cabling to allow for gigabit Ethernet.
  • Setup Cisco equipment to secure our network from outside intrusions.
  • Setup spam filtering. Reduced spam emails by almost 98%.
  • Setup automated Windows updates. This allows for updates to be done without having to have employees do manual updates themselves.

When starting a new business or adding computers to an existing business, there are many IT support considerations that need to be addressed. Contact us to learn more about how our IT professionals can help your business.

Facet Technologies, Inc. offers business IT support solutions for the central Illinois regions of Peoria, Peru, Bloomington/Normal, Pekin, Canton, and Farmington.

Featured Review

Jeff Johnson

Quality service - and they don't make you feel like you're unwise if you don't know the computer lingo!

View Original Google Plus Review

Store Hours

Peoria Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Normal Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Pekin Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm