Welcome to Facet Family of Companies
I Need The Nerds!  
Nerds Blog

Advice and More from the Nerds!

Home Audio for the Summer Season from the Nerds

We've lived through another winter; spring is reawakening all our outdoor desires and the next season on the calendar is barbecue! Yes, they are back — the thrilling days of calling all the friends and relatives over for massive amounts of great food, great conversation, and great memories, just like in the movies.

And, just like in the movies, your late-evening soirées need a soundtrack! So, stop wasting daylight and get over to Nerds on Call for a new home audio system. With a little help from our sister company, Facet Tech, we can outfit you with a whole-home sound system that fits your needs without blasting the neighbors into the stratosphere.

One-Touch Home Automation

Let's face it, parties are complex. You want everyone to be happy, everybody wants their own thing, and you — as the perfect host — have dedicated yourself to getting those things right. Well, Nerds on Call can make one of those complexities simple with wireless speakers suitable for every room, a control app that works from your tablet or smartphone plus lighting and climate control in case you need to head indoors.

Imagine one little box that controls everything in your home. Magic, right? Yes, the Nerds on Call kind of magic. We'll show you how to listen to your favorite music anywhere in the house or watch the big games backed by the sweetest speakers on the planet, while you chow down on the perfect ballpark-grade hot dog. You can even see who's at your front doorstep without leaving the party (and missing that once-in-a-lifetime play!) — all from the comfort of your patio chair.

You might just end up the most popular house on the block, but, not to worry, we can also integrate your home security system — no party crashers will get past us to interrupt your evening festivities. Trust Facet and the Nerds for all your home automation and entertainment tech needs.

Experts Make It Look Easy

Because, when you've been providing quality service for 30 years, it is easy. Nerds on Call has a well-deserved reputation for trustworthiness and honesty. From our first little location, we've expanded to include the LaSalle-Peru, Pekin, Bloomington-Normal and Peoria, Illinois, areas. We guarantee a great customer experience with fast response times, industry-leading products and technicians who really know their stuff. Contact us today, we'll get on it in plenty of time for your first big outdoor celebration and we'll be there for every celebration to come.

Home Business Tech Support from the Nerds on Call

Going to run a business from home? You should have a new computer set-up. We're not just trying to sell you more hardware (but, while you're here, please check out our great technology). There are solid financial, legal and security reasons for owning separate family and business computers.

Getting Started

Once you know what you need — and what you want — pick your hardware. Cost is an important issue with no single rule, other than, "It costs what it costs, don't be stingy". If you run a small retail website, you probably need a simple, basic system. If you're a video game designer, you need a big, fast system with lots of memory. If you can afford all the bells and whistles, get them. If you can't, get what you're sure you need and plan to get the rest as your business grows.

What Do You Need?

Every business needs a few basics, including a computer and a multi-task printer. The computer can be a laptop or a desktop; definitely, the former, if you need to take it with you. Almost all printers today include scanner and fax machine, but do you need laser-quality or can you get by with ink-jet? How many pages per month will you print? How much do cartridges cost? What other features do you need? Asking the right questions gets you the right printer.

Then, there's the other stuff:

Office management — word processing, accounting, email, etc.

Cybersecurity — you're never too small to be a victim, in fact, you may be more likely because you can't install the massive firewalls that major corporations use.

Storage/Archive — off-site back-up for your data — losing your data usually means losing your business.

Tech Support — from your friends the Nerds on Call, of course, and don't forget, we make house calls!

Which software is best? That's an entirely individual choice, but there are experts who review software online and are very free with their opinions. Some programs are sold individually, others are available in money-saving software suites. Big name brands spent billions on advertising, but good deals for programs by small companies can be found, and some of them are (according to their users) just as good as the name brands.

Partner with the Experts

Nerds on Call is part of the Facet Family of Companies, providing home business IT support, system sales, computer, and iPod repair, IT consulting services, home automation and more for all of central Illinois. Drop by our convenient retail locations in Normal, Pekin, Peru and Peoria, Illinois, or contact us.

Consumer & Commercial Drones are a Rapidly Growing Business

Need extra income? Get a drone and put your tech toy to work for you.

 

First: Get a License to Fly

It's been three years since the Federal Aviation Administration (FAA) set regulations for a commercial Remote Pilot Certificate (drone) license. The test has 60 questions (42 right answers for the win) and can be taken by anyone after their 16th birthday. It's considered only slightly more difficult than an automobile driver license, covering common sense rules, performance characteristics, map reading, and other basics. Many people all over the USA are now profiting in this businesses concept.

 

Second: Make a Plan

Successful businesses don't just happen, of course, and this fledgling industry has probably seen as many failures as any other in history, maybe more. Nerds on Call deals with many types of drones, we can help you choose the right model for your intended enterprise. Do your due diligence and get your paperwork in order. Remember, in addition to your remote pilot certificate, your drone must be registered, you'll probably need a business license from your city or county, a tax ID number, business insurance and, of course, customers.

 

Third: Get a Drone

Which model is best for you? That depends on the services you intend to provide. Drones currently do cinematography, deliveries, environmental monitoring, firefighting, imaging structures, insurance reports, inventorying material, lighting concerts, meteorology, police surveillance, precision agriculture, recording community or family events, search-n-rescue operations, surveying and more.

Larger drones have longer flight time, carry heftier loads and are more stable platforms but cost more to purchase and operate. Smaller drones can go where no drone has gone before and are more affordable as start-up business gear. Many drones are designed for adaptability, meaning you can add mission-specific sensors or other equipment and switch it out for the next job.

 

Fourth: Be Professional

There have been problems with drones flying where they don't belong, like around airports. Piloting is considered a profession, so be professional in your conduct. Don't fly where you shouldn't, don't shoot photos or video without permission and don't take your drone to some fly-by-night repair shop. (We're nerds, you didn't see that pun coming?) Nerds on Call should be your first and only choice when it comes to tech toys repairs. When problems arise, drop by our Pekin, Peoria or Normal locations or call us. Flying time is profitable time, and we want your business to profit.

New Smartphones — Bigger? Yes! Better? Maybe.

Tech companies will once again be debuting their new phones in 2019. As the line between phone and computer continues to be blurred, many will tell you it's time to "upgrade." Will you get your money's worth? Well, when visiting Nerds on Call, you always get your money's worth. Maybe, someday, cell phone manufacturers will follow our good example.

5G – Big News or Big Nothing?

The fifth generation of cellular service has been in test markets in several US states, but most areas won't see 5G service for a few years yet. When it arrives, 5G should bring increased data speed, response, and connectivity, however (there's always a "however"), many phones or apps (especially the older versions) may not be compatible. As with preceding generations, it will probably be great when it gets here and when your new phone hooks in.

A Few Predictions and Pitches

Samsung's Galaxy Fold fulfills the company's promise of a foldable smartphone. With a 4.6-inch display on the outside and a 7.3-inch panel on the inside, you have good options. At nearly $2,000, you have a very hefty price tag. Fortunately, smaller, more economically friendly versions will also be available. Hope the battery's pretty big, as that big screen will suck a lot of power.

Of course, there will be new iPhones from Apple. Since they won't premier until fall, all we have are rumors so far. Looks like they may have three Sony-built cameras plus a new processor and price tag that will probably leave many enthusiasts unenthusiastic.

LG steps up with a lot of new tech inside a carryover exterior. The G8 ThinQ's new 3D depth sensor makes the camera lens into a facial-recognition system, which they say can unlock your phone by recognizing the vein pattern in your wrist. That's equal parts fascinating and creepy, but it will allow hand gestures to control the phone without actually touching it. Will this new tech bring converts away from other manufacturers? We'll see in the summer or fall when the phone premiers.

If you can't wait or can't afford the high-end, go Moto! Motorola's Moto G7 arrives with spring, and its budget-conscious sub-$300 MSRP could make lots of people happy. With a 6.2-inch screen, a crack-resistant gorilla-glass screen, more memory, and speed than previous models and a battery that might run three days per charge, this could make a lot of people happy.

What Makes You Happy?

May we suggest "phones that work". Regardless of the phone make or model, the laptop, tablet or game console you choose, when you need phone/tablet repair, Nerds on Call is the place. New or old, just bring your electronics to our Normal, Pekin or Peoria, Illinois, locations and we'll get your connection to the world up and running double quick!

New In-home Automation - Master the Smart Home

In the early days of cell phones, the idea that your handheld would someday control your home's heat and air conditioning, security system and could even answer your door while you're two states away was the stuff of Star Trek. Today, we all wonder what new trick we'll be sticking up our sleeve this week.

The key to 2019 home automation is integration — from clocks through doorbells, kitchen appliances, lights, speakers, security cameras, water heaters to windows blinds and maybe more.

What components meet your specific needs? That's a personal question, so call your personal home automation experts, Nerds on Call.

 

Hub-ba, Hub-ba

Generally, you'll start with a home automation hub. Just like a computer server coordinates many workstations, hubs blend devices from different manufacturers, so they all play nice together. Hubs connect wirelessly to other devices (via the Internet or local Bluetooth) and can be controlled using a single smart phone or tablet app.

 

Smile, You're on Homeowner's Camera!

Home security is a vital part of many home automation systems. Cameras can be placed at doors and corners to record any activity around your property. Sensors can attach to the windows to detect intruders and, via Wi-Fi, to your hub to avoid all those ugly wires. Smart locks now let you monitor when each door is locked or open and, coupled with a camera, can allow you to interact with visitors even when you're not at home.

 

Be More Comfortable, Save More Money

The thermometer, for many in the Hoosier State, drops to the teens in winter and passes 80 in summer. Electronic thermostats have far more sophisticated temperature sensors than the old bi-metal strips, keeping temperature variations to a minimum — saving on heating and cooling bills. They can also be programmed to lower overall temperatures when no one's home and can start the warming or cooling cycle while you're driving, so you enter your home "just the way I like it".

 

Make Your Home a Smarter Home

Through our sister company, Facet Tech, you can upgrade your home with all the latest and greatest among the many home automation options. Facet has been in business since 1989. Beginning in the computer industry, the Facet/Nerds on Call family has grown to include thousands of satisfied customers by continuously expanding the technology available to you. Now, the company is proud to bring you some of the best technology in home automation and entertainment.

If you're in Normal, Pekin or Peoria, Illinois, Nerds on Call is always the first place you should think to go for your electronic tech needs.

Data Breaches — The Cybersecurity Issue of 2019

Human error, low-grade security, and increasing criminal sophistication make exposed data ever more likely. They have many goals, among them:

Phishing — requesting private data through means that look legitimate, such as fraudulent email requests from your doctor or favorite retail store.

Ransomware — holding your data and website (or, perhaps, your cryptocurrency account) hostage.

ID theft — to sell to people who would destroy your financial health without ever losing a moment's sleep.

A new member of the list is IoT, short for the Internet of Things. The IoT is becoming universal, as we connect more home/office devices via the Internet or Wi-Fi. It's doubtful that anyone's going to care about reading your smart thermostat but bet heavily on hackers trying to steal private information via your laptops, phones & tablets, your medical devices, smart watches, even your own home security system.

Awareness is the core of your personal and business cybersecurity, and Nerd on Call's sister company, Facet Tech, should be your first call when you need a computer security consultant.

 

The Upside

Connectivity means more data for consumers and companies. You can see more deeply into vital aspects of your life, like medical care and exercise, and companies can streamline businesses processes to provide you better service.

More important, with each hardware advance, thousands of very smart people are constantly looking at what could go wrong and prevent it. Every breach teaches us our weaknesses and how to grow stronger.

 

Take Control of Your Cyberworld

"Eternal vigilance," the proverb says, "is the price of freedom." The same can be said of cybersecurity. Many employees connect to public Wi-Fi when traveling on business and family members do the same on vacations and, sometimes, at home. Virtual Private Networks (VPIs) are one defense against data breaches, which are far easier in a shared Web connection like Wi-Fi. Likewise, at home or the workspace, keep your security software up to date and heed their warning about suspicious websites.

Speaking of suspicious websites, you've noticed that browsers and search engines record sites you visit and your searches and tailor ads to whatever their algorithms think you want to see. Ever suspect that some of the sites buying ads might be fraudulent? It's a growing trend; post a fake ad and see who clicks through; then grab their data.

 

It can Happen to You

If it does, Nerds on Call provides top-of-the-line virus removal services at our Normal, Pekin or Peoria, Illinois, locations. Bring in your device and we'll clear the infection. If that's not possible, in-home repair services are. That's right, Dr. Nerd makes house calls.

Data Breaches — The Cybersecurity Issue of 2019

Human error, low-grade security, and increasing criminal sophistication make exposed data ever more likely. They have many goals, among them:

Phishing — requesting private data through means that look legitimate, such as fraudulent email requests from your doctor or favorite retail store.

Ransomware — holding your data and website (or, perhaps, your cryptocurrency account) hostage.

ID theft — to sell to people who would destroy your financial health without ever losing a moment's sleep.

A new member of the list is IoT, short for the Internet of Things. The IoT is becoming universal, as we connect more home/office devices via the Internet or Wi-Fi. It's doubtful that anyone's going to care about reading your smart thermostat but bet heavily on hackers trying to steal private information via your laptops, phones & tablets, your medical devices, smart watches, even your own home security system.

Awareness is the core of your personal and business cybersecurity, and Nerd on Call's sister company, Facet Tech, should be your first call when you need a computer security consultant.

 

The Upside

Connectivity means more data for consumers and companies. You can see more deeply into vital aspects of your life, like medical care and exercise, and companies can streamline businesses processes to provide you better service.

More important, with each hardware advance, thousands of very smart people are constantly looking at what could go wrong and prevent it. Every breach teaches us our weaknesses and how to grow stronger.

 

Take Control of Your Cyberworld

"Eternal vigilance," the proverb says, "is the price of freedom." The same can be said of cybersecurity. Many employees connect to public Wi-Fi when traveling on business and family members do the same on vacations and, sometimes, at home. Virtual Private Networks (VPIs) are one defense against data breaches, which are far easier in a shared Web connection like Wi-Fi. Likewise, at home or the workspace, keep your security software up to date and heed their warning about suspicious websites.

Speaking of suspicious websites, you've noticed that browsers and search engines record sites you visit and your searches and tailor ads to whatever their algorithms think you want to see. Ever suspect that some of the sites buying ads might be fraudulent? It's a growing trend; post a fake ad and see who clicks through; then grab their data.

 

It can Happen to You

If it does, Nerds on Call provides top-of-the-line virus removal services at our Normal, Pekin or Peoria, Illinois, locations. Bring in your device and we'll clear the infection. If that's not possible, in-home repair services are. That's right, Dr. Nerd makes house calls.

Website and Software Development with the Nerds On Call

With our sister company, Facet Web Tech, we can create custom software that does exactly what you need it to do, and nothing more.

 

Off-the-Shelf might mean a Less Expensive Answer, it Doesn't Always mean the Right Answer

Off-the-shelf software has to appeal to a wide variety of client/users in order to make a profit, so it comes with loads and loads of features and options. Seriously, most of us use the Microsoft Office Suite, because it's really good software, but ask yourself this question: Do you know one single person who needs to do everything the MS Suite does? Nope.


Get Exactly What You Need, Pay Only for what You Get

If you turn your software problem over to the Nerds, what will we do?
We develop a software application based on the specifications you provide — on your business requirements and goals. We'll code specific modules of software to manage your products or services and customers.

Our goal is a partnership: You know your business better than we (or anybody else) possibly can. We know software development like nobody in Central Illinois. It's the beginning of a beautiful friendship, just like in the movies.

 

Is the Latest Really the Greatest?

Suppose you buy that off-the-shelf software and your business changes. Do you have to scrap your existing software and go buy a whole new suite to deal with your new products or services? Maybe.
With custom software, we wrote it, we can rewrite it! If it's possible — and we're really clever coders, it's almost always possible — we simply add a new module or revise some code or whatever it takes to upgrade our old software to meet your new needs.

 

Get Tech Support from Your Neighbors

Suppose you have a problem with that off-the-shelf software, will the manufacturer support it? Eventually, the answer will be no, because they want you to buy the upgrade they just wrote and spend loads of cash promoting. They might not even sell you the software! Many companies, especially the major players, now refuse to sell, you have to subscribe. Year after year, you pay up and get their latest and greatest version of the software that, as far as you were concerned, worked just fine the way it was.
Nerds on Call and Facet Web Tech are local companies. We understand the needs of small businesses like yours because we are small businesses just like yours. Contact us today, we've got you coded.

When Tech Toys Break, You Have Us

With expertise ranging from Sony Playstation to Nintendo to Xbox, Nerds on Call can repair your new Christmas gift system or restore the one you've had for years. It's going to break or wear out, eventually — everything does — but you should never worry that it will, that's our job.

 

Why choose Nerds on Call for tech toy repair?

We always start with a low-cost diagnosis, so you'll know exactly what's wrong.

We price repair and part upfront so you'll know exactly what the final bill will be.

We never install used or refurbished parts, so you'll know you're getting a high-quality repair.

We always offer 30-day parts and labor warranty.

We finish repairs the same day whenever possible.

We are local — we are your friendly, neighborhood, customer-service specialists.

 

Need to get your game face on again?

Nerds on Call is central Illinois' first choice for gamers. Drop in on any of our three locations and we'll take care of you. We know that your game system is a major part of your relaxation plan. That's a plan we can get behind because we're gamers, too. If you love the game like you love breathing, we'll reunite you and your console before your thumbs get twitchy and we won't empty your wallet accomplishing our miracles.

 

Trust the Nerds

Do not let the retailer or the manufacturer talk you into sending your game console to some anonymous, far away "repair center". How long will it be gone? Is that repair center staffed by qualified technicians or minimum-wage tech school dropouts? Will your console receive more damage in transit? Will it get lost in the mail?

We have to earn your business every time we see you. If you're not happy with our service, you can (and will!) go elsewhere. Find out for yourself why we get so many high marks in reviews. Find out why were we named one of the top three repair centers in Peoria, Illinois. We've been in business since 2005 but we've loved gaming since Pong was the coolest thing in tech.

 

Customers Say the Darndest Things!

"Fast and friendly!" "Can't go wrong." "Great response time!" "Quick, friendly, knowledgeable service!" "Excellent Service." "Aamazing service." "Could not be more pleased with their products and performance." "Wow, these guys are good."

Yes, we are.

To learn how we can help you with your video game console repair, contact us today.

In-home Computer Repairs – Get Help at your Convenience

It's not like a computer meltdown is ever going to happen conveniently, but some days are so-much-less convenient than others. Fortunately, when the Nerds on Call say, "We have your back!", we mean we do tech support wherever you need it done! Of course, it's always best to bring your hardware to our Bloomington, Normal, Pekin or Peoria, Illinois, locations, where we have all the tools at hand but, when that doesn't work, we bring the shop to you.

 

The Software Answer

If you have a software problem, we might be able to do tech support via remote. Be assured, we'll never call and ask you for access to your computers, so don't give unsolicited callers any information. Nerds on Call only responds when you call us. If your problem is software, such as a virus cleanup or firewall install, we may be able to diagnose your problem and make the necessary fixes remotely.

 

The Hardware Answer

When the machine itself is broken, we need to get into the machine to fix it. If bringing your Mac or PC into the shop is a problem, we do house calls like an old-fashioned country doctor, to your home or your office. Our onsite computer repair teams is not your average nerds, our techs are highly-trained — and receive ongoing training to keep their skills scalpel-sharp! They're able to troubleshoot most issues in your home or office and get your machines back in working order fast.

Often, computer troubles combine hardware and software issues. Your computer is filled with important (and, sometimes, very private) documents, emails, photos and more — what happens if those files disappear? Better you shouldn't find out, so we'll help you recover your lost files and we can set you up to prevent a repeat.

Whatever your issue: email configuration; mouse, keyboard, speaker or other hardware issues, printer issues; setting up new hardware or connected devices; wireless network or Internet issues or a complete a full smart-home tech setup through our sister company, Facet Tech, we will take care of you.

 

The Fun & Games Answer

Toys and games are getting more high-tech every year. Robots, drones, game consoles, and other playthings need love, too. Don't despair when the fun ends, it isn't over, just delayed slightly if you Call-R-Nerds. Fun is just as important as work, and we'll treat your toys as carefully as we treat your computer or security system.

For personal, scholastic or business computers, networks and other stuff, Central Illinois' answer is Nerds on Call, so call! Whenever you need us, wherever you need us, we are there.

Featured Review

Jeremy Bernahl

Great people - great service - great communication. Can't go wrong.

View Original Facebook Review

Store Hours

Peoria Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Normal Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Pekin Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm