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Advice and More from the Nerds!

New Smartphones — Bigger? Yes! Better? Maybe.

Tech companies will once again be debuting their new phones in 2019. As the line between phone and computer continues to be blurred, many will tell you it's time to "upgrade." Will you get your money's worth? Well, when visiting Nerds on Call, you always get your money's worth. Maybe, someday, cell phone manufacturers will follow our good example.

5G – Big News or Big Nothing?

The fifth generation of cellular service has been in test markets in several US states, but most areas won't see 5G service for a few years yet. When it arrives, 5G should bring increased data speed, response, and connectivity, however (there's always a "however"), many phones or apps (especially the older versions) may not be compatible. As with preceding generations, it will probably be great when it gets here and when your new phone hooks in.

A Few Predictions and Pitches

Samsung's Galaxy Fold fulfills the company's promise of a foldable smartphone. With a 4.6-inch display on the outside and a 7.3-inch panel on the inside, you have good options. At nearly $2,000, you have a very hefty price tag. Fortunately, smaller, more economically friendly versions will also be available. Hope the battery's pretty big, as that big screen will suck a lot of power.

Of course, there will be new iPhones from Apple. Since they won't premier until fall, all we have are rumors so far. Looks like they may have three Sony-built cameras plus a new processor and price tag that will probably leave many enthusiasts unenthusiastic.

LG steps up with a lot of new tech inside a carryover exterior. The G8 ThinQ's new 3D depth sensor makes the camera lens into a facial-recognition system, which they say can unlock your phone by recognizing the vein pattern in your wrist. That's equal parts fascinating and creepy, but it will allow hand gestures to control the phone without actually touching it. Will this new tech bring converts away from other manufacturers? We'll see in the summer or fall when the phone premiers.

If you can't wait or can't afford the high-end, go Moto! Motorola's Moto G7 arrives with spring, and its budget-conscious sub-$300 MSRP could make lots of people happy. With a 6.2-inch screen, a crack-resistant gorilla-glass screen, more memory, and speed than previous models and a battery that might run three days per charge, this could make a lot of people happy.

What Makes You Happy?

May we suggest "phones that work". Regardless of the phone make or model, the laptop, tablet or game console you choose, when you need phone/tablet repair, Nerds on Call is the place. New or old, just bring your electronics to our Normal, Pekin or Peoria, Illinois, locations and we'll get your connection to the world up and running double quick!

New In-home Automation - Master the Smart Home

In the early days of cell phones, the idea that your handheld would someday control your home's heat and air conditioning, security system and could even answer your door while you're two states away was the stuff of Star Trek. Today, we all wonder what new trick we'll be sticking up our sleeve this week.

The key to 2019 home automation is integration — from clocks through doorbells, kitchen appliances, lights, speakers, security cameras, water heaters to windows blinds and maybe more.

What components meet your specific needs? That's a personal question, so call your personal home automation experts, Nerds on Call.

 

Hub-ba, Hub-ba

Generally, you'll start with a home automation hub. Just like a computer server coordinates many workstations, hubs blend devices from different manufacturers, so they all play nice together. Hubs connect wirelessly to other devices (via the Internet or local Bluetooth) and can be controlled using a single smart phone or tablet app.

 

Smile, You're on Homeowner's Camera!

Home security is a vital part of many home automation systems. Cameras can be placed at doors and corners to record any activity around your property. Sensors can attach to the windows to detect intruders and, via Wi-Fi, to your hub to avoid all those ugly wires. Smart locks now let you monitor when each door is locked or open and, coupled with a camera, can allow you to interact with visitors even when you're not at home.

 

Be More Comfortable, Save More Money

The thermometer, for many in the Hoosier State, drops to the teens in winter and passes 80 in summer. Electronic thermostats have far more sophisticated temperature sensors than the old bi-metal strips, keeping temperature variations to a minimum — saving on heating and cooling bills. They can also be programmed to lower overall temperatures when no one's home and can start the warming or cooling cycle while you're driving, so you enter your home "just the way I like it".

 

Make Your Home a Smarter Home

Through our sister company, Facet Tech, you can upgrade your home with all the latest and greatest among the many home automation options. Facet has been in business since 1989. Beginning in the computer industry, the Facet/Nerds on Call family has grown to include thousands of satisfied customers by continuously expanding the technology available to you. Now, the company is proud to bring you some of the best technology in home automation and entertainment.

If you're in Normal, Pekin or Peoria, Illinois, Nerds on Call is always the first place you should think to go for your electronic tech needs.

Data Breaches — The Cybersecurity Issue of 2019

Human error, low-grade security, and increasing criminal sophistication make exposed data ever more likely. They have many goals, among them:

Phishing — requesting private data through means that look legitimate, such as fraudulent email requests from your doctor or favorite retail store.

Ransomware — holding your data and website (or, perhaps, your cryptocurrency account) hostage.

ID theft — to sell to people who would destroy your financial health without ever losing a moment's sleep.

A new member of the list is IoT, short for the Internet of Things. The IoT is becoming universal, as we connect more home/office devices via the Internet or Wi-Fi. It's doubtful that anyone's going to care about reading your smart thermostat but bet heavily on hackers trying to steal private information via your laptops, phones & tablets, your medical devices, smart watches, even your own home security system.

Awareness is the core of your personal and business cybersecurity, and Nerd on Call's sister company, Facet Tech, should be your first call when you need a computer security consultant.

 

The Upside

Connectivity means more data for consumers and companies. You can see more deeply into vital aspects of your life, like medical care and exercise, and companies can streamline businesses processes to provide you better service.

More important, with each hardware advance, thousands of very smart people are constantly looking at what could go wrong and prevent it. Every breach teaches us our weaknesses and how to grow stronger.

 

Take Control of Your Cyberworld

"Eternal vigilance," the proverb says, "is the price of freedom." The same can be said of cybersecurity. Many employees connect to public Wi-Fi when traveling on business and family members do the same on vacations and, sometimes, at home. Virtual Private Networks (VPIs) are one defense against data breaches, which are far easier in a shared Web connection like Wi-Fi. Likewise, at home or the workspace, keep your security software up to date and heed their warning about suspicious websites.

Speaking of suspicious websites, you've noticed that browsers and search engines record sites you visit and your searches and tailor ads to whatever their algorithms think you want to see. Ever suspect that some of the sites buying ads might be fraudulent? It's a growing trend; post a fake ad and see who clicks through; then grab their data.

 

It can Happen to You

If it does, Nerds on Call provides top-of-the-line virus removal services at our Normal, Pekin or Peoria, Illinois, locations. Bring in your device and we'll clear the infection. If that's not possible, in-home repair services are. That's right, Dr. Nerd makes house calls.

Data Breaches — The Cybersecurity Issue of 2019

Human error, low-grade security, and increasing criminal sophistication make exposed data ever more likely. They have many goals, among them:

Phishing — requesting private data through means that look legitimate, such as fraudulent email requests from your doctor or favorite retail store.

Ransomware — holding your data and website (or, perhaps, your cryptocurrency account) hostage.

ID theft — to sell to people who would destroy your financial health without ever losing a moment's sleep.

A new member of the list is IoT, short for the Internet of Things. The IoT is becoming universal, as we connect more home/office devices via the Internet or Wi-Fi. It's doubtful that anyone's going to care about reading your smart thermostat but bet heavily on hackers trying to steal private information via your laptops, phones & tablets, your medical devices, smart watches, even your own home security system.

Awareness is the core of your personal and business cybersecurity, and Nerd on Call's sister company, Facet Tech, should be your first call when you need a computer security consultant.

 

The Upside

Connectivity means more data for consumers and companies. You can see more deeply into vital aspects of your life, like medical care and exercise, and companies can streamline businesses processes to provide you better service.

More important, with each hardware advance, thousands of very smart people are constantly looking at what could go wrong and prevent it. Every breach teaches us our weaknesses and how to grow stronger.

 

Take Control of Your Cyberworld

"Eternal vigilance," the proverb says, "is the price of freedom." The same can be said of cybersecurity. Many employees connect to public Wi-Fi when traveling on business and family members do the same on vacations and, sometimes, at home. Virtual Private Networks (VPIs) are one defense against data breaches, which are far easier in a shared Web connection like Wi-Fi. Likewise, at home or the workspace, keep your security software up to date and heed their warning about suspicious websites.

Speaking of suspicious websites, you've noticed that browsers and search engines record sites you visit and your searches and tailor ads to whatever their algorithms think you want to see. Ever suspect that some of the sites buying ads might be fraudulent? It's a growing trend; post a fake ad and see who clicks through; then grab their data.

 

It can Happen to You

If it does, Nerds on Call provides top-of-the-line virus removal services at our Normal, Pekin or Peoria, Illinois, locations. Bring in your device and we'll clear the infection. If that's not possible, in-home repair services are. That's right, Dr. Nerd makes house calls.

Website and Software Development with the Nerds On Call

With our sister company, Facet Web Tech, we can create custom software that does exactly what you need it to do, and nothing more.

 

Off-the-Shelf might mean a Less Expensive Answer, it Doesn't Always mean the Right Answer

Off-the-shelf software has to appeal to a wide variety of client/users in order to make a profit, so it comes with loads and loads of features and options. Seriously, most of us use the Microsoft Office Suite, because it's really good software, but ask yourself this question: Do you know one single person who needs to do everything the MS Suite does? Nope.


Get Exactly What You Need, Pay Only for what You Get

If you turn your software problem over to the Nerds, what will we do?
We develop a software application based on the specifications you provide — on your business requirements and goals. We'll code specific modules of software to manage your products or services and customers.

Our goal is a partnership: You know your business better than we (or anybody else) possibly can. We know software development like nobody in Central Illinois. It's the beginning of a beautiful friendship, just like in the movies.

 

Is the Latest Really the Greatest?

Suppose you buy that off-the-shelf software and your business changes. Do you have to scrap your existing software and go buy a whole new suite to deal with your new products or services? Maybe.
With custom software, we wrote it, we can rewrite it! If it's possible — and we're really clever coders, it's almost always possible — we simply add a new module or revise some code or whatever it takes to upgrade our old software to meet your new needs.

 

Get Tech Support from Your Neighbors

Suppose you have a problem with that off-the-shelf software, will the manufacturer support it? Eventually, the answer will be no, because they want you to buy the upgrade they just wrote and spend loads of cash promoting. They might not even sell you the software! Many companies, especially the major players, now refuse to sell, you have to subscribe. Year after year, you pay up and get their latest and greatest version of the software that, as far as you were concerned, worked just fine the way it was.
Nerds on Call and Facet Web Tech are local companies. We understand the needs of small businesses like yours because we are small businesses just like yours. Contact us today, we've got you coded.

When Tech Toys Break, You Have Us

With expertise ranging from Sony Playstation to Nintendo to Xbox, Nerds on Call can repair your new Christmas gift system or restore the one you've had for years. It's going to break or wear out, eventually — everything does — but you should never worry that it will, that's our job.

 

Why choose Nerds on Call for tech toy repair?

We always start with a low-cost diagnosis, so you'll know exactly what's wrong.

We price repair and part upfront so you'll know exactly what the final bill will be.

We never install used or refurbished parts, so you'll know you're getting a high-quality repair.

We always offer 30-day parts and labor warranty.

We finish repairs the same day whenever possible.

We are local — we are your friendly, neighborhood, customer-service specialists.

 

Need to get your game face on again?

Nerds on Call is central Illinois' first choice for gamers. Drop in on any of our three locations and we'll take care of you. We know that your game system is a major part of your relaxation plan. That's a plan we can get behind because we're gamers, too. If you love the game like you love breathing, we'll reunite you and your console before your thumbs get twitchy and we won't empty your wallet accomplishing our miracles.

 

Trust the Nerds

Do not let the retailer or the manufacturer talk you into sending your game console to some anonymous, far away "repair center". How long will it be gone? Is that repair center staffed by qualified technicians or minimum-wage tech school dropouts? Will your console receive more damage in transit? Will it get lost in the mail?

We have to earn your business every time we see you. If you're not happy with our service, you can (and will!) go elsewhere. Find out for yourself why we get so many high marks in reviews. Find out why were we named one of the top three repair centers in Peoria, Illinois. We've been in business since 2005 but we've loved gaming since Pong was the coolest thing in tech.

 

Customers Say the Darndest Things!

"Fast and friendly!" "Can't go wrong." "Great response time!" "Quick, friendly, knowledgeable service!" "Excellent Service." "Aamazing service." "Could not be more pleased with their products and performance." "Wow, these guys are good."

Yes, we are.

To learn how we can help you with your video game console repair, contact us today.

In-home Computer Repairs – Get Help at your Convenience

It's not like a computer meltdown is ever going to happen conveniently, but some days are so-much-less convenient than others. Fortunately, when the Nerds on Call say, "We have your back!", we mean we do tech support wherever you need it done! Of course, it's always best to bring your hardware to our Bloomington, Normal, Pekin or Peoria, Illinois, locations, where we have all the tools at hand but, when that doesn't work, we bring the shop to you.

 

The Software Answer

If you have a software problem, we might be able to do tech support via remote. Be assured, we'll never call and ask you for access to your computers, so don't give unsolicited callers any information. Nerds on Call only responds when you call us. If your problem is software, such as a virus cleanup or firewall install, we may be able to diagnose your problem and make the necessary fixes remotely.

 

The Hardware Answer

When the machine itself is broken, we need to get into the machine to fix it. If bringing your Mac or PC into the shop is a problem, we do house calls like an old-fashioned country doctor, to your home or your office. Our onsite computer repair teams is not your average nerds, our techs are highly-trained — and receive ongoing training to keep their skills scalpel-sharp! They're able to troubleshoot most issues in your home or office and get your machines back in working order fast.

Often, computer troubles combine hardware and software issues. Your computer is filled with important (and, sometimes, very private) documents, emails, photos and more — what happens if those files disappear? Better you shouldn't find out, so we'll help you recover your lost files and we can set you up to prevent a repeat.

Whatever your issue: email configuration; mouse, keyboard, speaker or other hardware issues, printer issues; setting up new hardware or connected devices; wireless network or Internet issues or a complete a full smart-home tech setup through our sister company, Facet Tech, we will take care of you.

 

The Fun & Games Answer

Toys and games are getting more high-tech every year. Robots, drones, game consoles, and other playthings need love, too. Don't despair when the fun ends, it isn't over, just delayed slightly if you Call-R-Nerds. Fun is just as important as work, and we'll treat your toys as carefully as we treat your computer or security system.

For personal, scholastic or business computers, networks and other stuff, Central Illinois' answer is Nerds on Call, so call! Whenever you need us, wherever you need us, we are there.

Why Choose Nerds on Call When Your Tablet or iPad is Damaged or Stops Working?

When you need phone/tablet repair, you need it fixed right and you need it fixed fast.

You need the Nerds on Call.

 

What Can We Do?

(Just so you know, the shorter answer is from "What can't we do?")

We can perform virtually any type of tablet repair: First, we complete a thorough, low-cost diagnosis to determine every issue your tablet has. You'll get complete, upfront repair and part costs — no surprises, except how quickly and how well your repair has gone. By the way, those parts will be high-quality, new equipment; never used or refurbished.

 

Tablet Eccentricities

Tablets are smaller than laptops, so manufacturers often use adhesive instead of screws. This can make tablet repair more involved than fixing laptops. Many don't have keyboards, they use touchscreens exclusively. Tablet manufacturers are bringing out new models almost every year. All this makes for added complexity in repairing them — there's just more to know all the time. We keep our techs up-to-date with training on the latest tablets and phones from Apple, Amazon, Microsoft, Samsung, Sony, Toshiba and just about every other manufacturer.

 

New Batteries

There are, literally, hundreds of battery types for tablets, phones and related devices. You can buy them online or in stores, but are you sure you're getting the right model? Are you getting a new or refurb? Is a dead battery the problem or just a symptom? Your tablet is too important to take chances, especially if you use it for business. Trust the professionals, we'll take care of you even better than you can.

 

Screens are our Specialty

It'll be a complete screen/digitizer replacement to ensure a lasting fix. We offer same-day repair on many phones and full, 30-day parts and labor warranty. Drop into our Bloomington, Normal, Pekin or Peoria, Illinois, locations or chat with us for prices and availability of screens and other components.

 

More than Hardware

Sometimes, your tablet doesn't just need hardware repairs, it needs software repairs. Viruses are all over the place and some can obliterate your memory — documents, photos, files of all types. We know computer viruses like the CDC knows human diseases. We can diagnose and treat all kinds of malware infections and install great anti-virus software to prevent (as well as anything can prevent) future "contagions".

Don't send your tablet, or any other electronics, to a who-knows-where repair center. Patronize a local, customer-friendly service provider, your neighbors at Nerds on Call. Whether it's a gaming console, smartphone, custom-designed business handheld or a general-use tablet, we have you covered.

Remote Computer Support – Get Help Without Interruption

Is your computer running slow? Having start-up problems? Having Internet access or data stream issues? When you need help, the Nerds on Call computer support team should be your first call.

 

The Doctor Is In — and Makes House Calls!

Remote tech support from Nerds on Call could get you back up and running fast, without interrupting your day. It really is like the house calls the older generations remember from childhood! We know it might be hugely inconvenient to lug your laptop or drag your desktop to our Normal, Pekin, or Peoria, Illinois locations, so, we'll come to you.

All you need is Internet access; we do the rest. We can scan your drives and devices, determine the issues and deal with them. Virus and malware cleanup, password changes, hardware, and display settings, email issues, social media settings, Internet browser preferences – even some printer issues – we can resolve them without setting foot in your home.

 

Why Call the Nerds Instead of Someone Else?

First, and foremost, Nerds on Call is a local small business with three brick-n-mortar locations in central Illinois. Want to check us out? Drop on by anytime, we welcome your scrutiny. (When was the last time some online scammer or 1-800 remote services gave you their home address?) Any repair we offer remotely can be done equally well, if a little slower, in-shop.

Our pricing is transparent – a flat, time-based rate. You will always know, before we start the work, exactly what the cost will be.

We are a certified and insured service provider. Should anything go wrong (not that it ever does), we'll make it right.

Our technicians and employees provide quick, friendly service to get you up and running again as fast as possible.

 

Your Safety is as Important to Us as Our Safety

Nerds on Call will never call you to initiate a remote repair session. We call back after you contact us to arrange a repair session. Should someone call you using our name, tell them to go jump in the Lake then hang up. Nobody, not even our techno-wizards, can diagnose a computer problem without accessing your system. Only a scammer would claim they could. If you do suspect your machine has a problem, call us at 309-689-3900. We will scan your computer, with your permission, for viruses and malicious software.

If, sadly, some bad guy did get to you, call us immediately, we can help. We can check for suspicious activity or programs, remove harmful traces left behind and secure you against future attacks. We are the Nerds on Call, your best resource for a long and healthy relationship with your computer.

Choose Nerds on Call When your Smartphone Stops Working

Smartphones are great – never have we had so much power working for us in such a small package. But, like all machines, they sometimes stop working. To many of us, that's a disaster because we have become dependent on our technology, we need it working and we need it working now!

 

Problem With Your Droid?

Or your iPhone, Samsung, LG, Motorola or other smartphones? Not to worry, we are Nerds on Call, we offer a complete range of repairs for all cell phone brands and operating systems.

The most common fix seems to be a broken screen. If you've dropped your phone, drop in on our Normal, Pekin or Peoria, Illinois, locations and our techno-wizards will put right, as if by magic. Most phone repairs can be completed within 24 hours of drop-off. Of course, it won't just be new glass. When we fix your screen, it'll be a complete screen and digitizer replacement, ensuring a lasting fix.

If you have questions, call for pricing and availability of a replacement screen – or any other components you might need or want. If your first question is, "Can I fix my phone myself?" The answer is "Yes, but don't!" DIY advice is all over the Internet, and they are always careful to mention that owner repairs void the warranty.

 

Why Choose Nerds on Call?

We are local – unlike your average big-box store – we repair onsite, not in some remote repair center. If the problem is serious, but not obvious, we offer a low-cost diagnosis to determine your phone's issues. Once we know what's going on, you get an upfront repair and parts cost. By the way, those will be high-quality parts that meet or exceed factory specifications, never used or refurbished parts, and Nerds on Call has a full 30-day part and labor warranty on every repair.

We know your smartphone holds more than just numbers, videos, and photos. With so many people abandoning landlines, it is your primary connection to family, friends, customers, employees, and others. It may also be your store's mobile cash register and your primary news outlet.


We're a small, locally-owned business, our employees are your neighbors. When you need to be mobile again fast, shoot Nerds on Call an email. We pride ourselves on friendly customer service. We understand how important your smartphone is because it's just as important to each of us. How would we want our smartphone repair handled? That's how we'll handle yours.

Featured Review

Jeremy Bernahl

Great people - great service - great communication. Can't go wrong.

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Store Hours

Peoria Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Normal Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Pekin Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm