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In-home Computer Repairs – Get Help at your Convenience

It's not like a computer meltdown is ever going to happen conveniently, but some days are so-much-less convenient than others. Fortunately, when the Nerds on Call say, "We have your back!", we mean we do tech support wherever you need it done! Of course, it's always best to bring your hardware to our Bloomington, Normal, Pekin or Peoria, Illinois, locations, where we have all the tools at hand but, when that doesn't work, we bring the shop to you.

 

The Software Answer

If you have a software problem, we might be able to do tech support via remote. Be assured, we'll never call and ask you for access to your computers, so don't give unsolicited callers any information. Nerds on Call only responds when you call us. If your problem is software, such as a virus cleanup or firewall install, we may be able to diagnose your problem and make the necessary fixes remotely.

 

The Hardware Answer

When the machine itself is broken, we need to get into the machine to fix it. If bringing your Mac or PC into the shop is a problem, we do house calls like an old-fashioned country doctor, to your home or your office. Our onsite computer repair teams is not your average nerds, our techs are highly-trained — and receive ongoing training to keep their skills scalpel-sharp! They're able to troubleshoot most issues in your home or office and get your machines back in working order fast.

Often, computer troubles combine hardware and software issues. Your computer is filled with important (and, sometimes, very private) documents, emails, photos and more — what happens if those files disappear? Better you shouldn't find out, so we'll help you recover your lost files and we can set you up to prevent a repeat.

Whatever your issue: email configuration; mouse, keyboard, speaker or other hardware issues, printer issues; setting up new hardware or connected devices; wireless network or Internet issues or a complete a full smart-home tech setup through our sister company, Facet Tech, we will take care of you.

 

The Fun & Games Answer

Toys and games are getting more high-tech every year. Robots, drones, game consoles, and other playthings need love, too. Don't despair when the fun ends, it isn't over, just delayed slightly if you Call-R-Nerds. Fun is just as important as work, and we'll treat your toys as carefully as we treat your computer or security system.

For personal, scholastic or business computers, networks and other stuff, Central Illinois' answer is Nerds on Call, so call! Whenever you need us, wherever you need us, we are there.

Why Choose Nerds on Call When Your Tablet or iPad is Damaged or Stops Working?

When you need phone/tablet repair, you need it fixed right and you need it fixed fast.

You need the Nerds on Call.

 

What Can We Do?

(Just so you know, the shorter answer is from "What can't we do?")

We can perform virtually any type of tablet repair: First, we complete a thorough, low-cost diagnosis to determine every issue your tablet has. You'll get complete, upfront repair and part costs — no surprises, except how quickly and how well your repair has gone. By the way, those parts will be high-quality, new equipment; never used or refurbished.

 

Tablet Eccentricities

Tablets are smaller than laptops, so manufacturers often use adhesive instead of screws. This can make tablet repair more involved than fixing laptops. Many don't have keyboards, they use touchscreens exclusively. Tablet manufacturers are bringing out new models almost every year. All this makes for added complexity in repairing them — there's just more to know all the time. We keep our techs up-to-date with training on the latest tablets and phones from Apple, Amazon, Microsoft, Samsung, Sony, Toshiba and just about every other manufacturer.

 

New Batteries

There are, literally, hundreds of battery types for tablets, phones and related devices. You can buy them online or in stores, but are you sure you're getting the right model? Are you getting a new or refurb? Is a dead battery the problem or just a symptom? Your tablet is too important to take chances, especially if you use it for business. Trust the professionals, we'll take care of you even better than you can.

 

Screens are our Specialty

It'll be a complete screen/digitizer replacement to ensure a lasting fix. We offer same-day repair on many phones and full, 30-day parts and labor warranty. Drop into our Bloomington, Normal, Pekin or Peoria, Illinois, locations or chat with us for prices and availability of screens and other components.

 

More than Hardware

Sometimes, your tablet doesn't just need hardware repairs, it needs software repairs. Viruses are all over the place and some can obliterate your memory — documents, photos, files of all types. We know computer viruses like the CDC knows human diseases. We can diagnose and treat all kinds of malware infections and install great anti-virus software to prevent (as well as anything can prevent) future "contagions".

Don't send your tablet, or any other electronics, to a who-knows-where repair center. Patronize a local, customer-friendly service provider, your neighbors at Nerds on Call. Whether it's a gaming console, smartphone, custom-designed business handheld or a general-use tablet, we have you covered.

Remote Computer Support – Get Help Without Interruption

Is your computer running slow? Having start-up problems? Having Internet access or data stream issues? When you need help, the Nerds on Call computer support team should be your first call.

 

The Doctor Is In — and Makes House Calls!

Remote tech support from Nerds on Call could get you back up and running fast, without interrupting your day. It really is like the house calls the older generations remember from childhood! We know it might be hugely inconvenient to lug your laptop or drag your desktop to our Normal, Pekin, or Peoria, Illinois locations, so, we'll come to you.

All you need is Internet access; we do the rest. We can scan your drives and devices, determine the issues and deal with them. Virus and malware cleanup, password changes, hardware, and display settings, email issues, social media settings, Internet browser preferences – even some printer issues – we can resolve them without setting foot in your home.

 

Why Call the Nerds Instead of Someone Else?

First, and foremost, Nerds on Call is a local small business with three brick-n-mortar locations in central Illinois. Want to check us out? Drop on by anytime, we welcome your scrutiny. (When was the last time some online scammer or 1-800 remote services gave you their home address?) Any repair we offer remotely can be done equally well, if a little slower, in-shop.

Our pricing is transparent – a flat, time-based rate. You will always know, before we start the work, exactly what the cost will be.

We are a certified and insured service provider. Should anything go wrong (not that it ever does), we'll make it right.

Our technicians and employees provide quick, friendly service to get you up and running again as fast as possible.

 

Your Safety is as Important to Us as Our Safety

Nerds on Call will never call you to initiate a remote repair session. We call back after you contact us to arrange a repair session. Should someone call you using our name, tell them to go jump in the Lake then hang up. Nobody, not even our techno-wizards, can diagnose a computer problem without accessing your system. Only a scammer would claim they could. If you do suspect your machine has a problem, call us at 309-689-3900. We will scan your computer, with your permission, for viruses and malicious software.

If, sadly, some bad guy did get to you, call us immediately, we can help. We can check for suspicious activity or programs, remove harmful traces left behind and secure you against future attacks. We are the Nerds on Call, your best resource for a long and healthy relationship with your computer.

Choose Nerds on Call When your Smartphone Stops Working

Smartphones are great – never have we had so much power working for us in such a small package. But, like all machines, they sometimes stop working. To many of us, that's a disaster because we have become dependent on our technology, we need it working and we need it working now!

 

Problem With Your Droid?

Or your iPhone, Samsung, LG, Motorola or other smartphones? Not to worry, we are Nerds on Call, we offer a complete range of repairs for all cell phone brands and operating systems.

The most common fix seems to be a broken screen. If you've dropped your phone, drop in on our Normal, Pekin or Peoria, Illinois, locations and our techno-wizards will put right, as if by magic. Most phone repairs can be completed within 24 hours of drop-off. Of course, it won't just be new glass. When we fix your screen, it'll be a complete screen and digitizer replacement, ensuring a lasting fix.

If you have questions, call for pricing and availability of a replacement screen – or any other components you might need or want. If your first question is, "Can I fix my phone myself?" The answer is "Yes, but don't!" DIY advice is all over the Internet, and they are always careful to mention that owner repairs void the warranty.

 

Why Choose Nerds on Call?

We are local – unlike your average big-box store – we repair onsite, not in some remote repair center. If the problem is serious, but not obvious, we offer a low-cost diagnosis to determine your phone's issues. Once we know what's going on, you get an upfront repair and parts cost. By the way, those will be high-quality parts that meet or exceed factory specifications, never used or refurbished parts, and Nerds on Call has a full 30-day part and labor warranty on every repair.

We know your smartphone holds more than just numbers, videos, and photos. With so many people abandoning landlines, it is your primary connection to family, friends, customers, employees, and others. It may also be your store's mobile cash register and your primary news outlet.


We're a small, locally-owned business, our employees are your neighbors. When you need to be mobile again fast, shoot Nerds on Call an email. We pride ourselves on friendly customer service. We understand how important your smartphone is because it's just as important to each of us. How would we want our smartphone repair handled? That's how we'll handle yours.

Winter's Coming, People Get Desperate, Don’t Be the Easy Target

Even in the nicest neighborhoods, your home could become a target. Stop bad guys cold this winter with a home automation system that includes security. About 2.5 million families get hit each year, costing them an average of $1,700 — not including the undefinable costs of fear, insecurity, frightened children and other traumas. Depending on your locale and budget, here are a few home security items to consider installing:

 

Cameras

Security cameras can be installed inside or outside, they can connect to flash drives or the Cloud to record images (up to 1080 HD quality) and some can send live feeds to your smartphone or tablet. New camera models integrate doorbells, so you can see who's at the door while safely behind it.

 

Door/Window Sensors

These classics are proven technology. With a sensor on the door/window and another on the frame, the alarm sounds when the circuit breaks. Add glass-break detectors, which respond to specific frequencies, and you have an inexpensive, reliable system that can sound audio or visual alarms, activate cameras or even call the police.

 

Motion Detectors

These detect movement, so perhaps not the best inside choice for homes with young, night-roving children or nocturnal pets. Even then, it's an option for garages, enclosed patios or other low-traffic areas. Like sensors, these can attach to alarm systems to alert resident or authorities.

 

Window Stickers/Yard Signs

Yeah, the absolute lowest of tech, but these deter uncounted burglaries every year — uncounted because the would-be thief sees them and moves on to softer targets. (By the way, if your budget is that tight, our ethics don't prevent us from telling a little white lie, why should yours?)

 

Non-criminal Security

In addition to the bad guys, Mother Nature can be a witch! Radon, a radioactive gas, enters homes through foundation cracks or holes — invisible, odorless and tasteless, radon poisoning symptoms may not appear for years. Fire detectors come in three types — heat sensors, smoke sensors or dual sensors; they keep your family safe and protect your property when no one is home. Carbon monoxide is a deadly gas — colorless, odorless and emitted by everything that has a flame. All these dangers increase in winter as we close up our homes to keep the heat in.


You know the old ad proverb: Security systems — $XX. Your family's safety — Priceless. Let Call R Nerds and our sister companies create an integrated home security/home automation system just for you. Drop into our Normal, Pekin or Peoria locations and be safe!

What's New in Tech Toys — Pre-Christmas Edition

Every holiday season, exciting new stuff comes around. This year, your friends at Call R Nerds are particularly excited:

 

Hero Vision Iron Man AR Experience

Who didn't get a chill when Robert Downey, Jr., said, "I am Iron Man"? Thanks to Hasbro, your kids can feel all the thrills of Marvel's Avengers: Infinity War with this mask and gauntlet. Just download the Hero Vision app, put a compatible device inside the AR goggles, put AR markers in the play area and take on the supervillains! For ages 8 and up.

 

Bionic Blast Roller Coaster Building Set

Don't just get a toy, inspire an engineer! This 800-piece set from K’NEX includes rods and connectors to build an awesome roller coaster. That, alone, will fill hours of playtime but, you can also add a cardboard VR viewer (included) to ride the coaster (virtually) with the Ride It! app.  For ages 9 and up.

 

Supernova
This hand-controlled orb is a small drone with a difference — no remote! Toss it into the air and it starts flying; you control it by hand motions. The Air Hogs has small sensors on every side and responds to your gestures. Push it, spin it, launch and land it, just like magic. Learn over 40+ supercool Supernova moves and tricks. Charges in under 1 hour for 5-7 minutes of flight per charge. Ages 12 and up.

 

Hovertrax 2.0

They appeared last year, getting a lot of bad press when they caught fire. Good news, the problems have been fixed and this Razor is the world’s smartest self-balancing electric scooter. Cruises up to 8 mph for up to 60 minutes on a single charge. With its quick-charger, you won't wait a week for your next ride. New for 2018: A cool blue LED light bar, fender bumpers, an LED battery power indicator, and 2 riding modes — training and normal use. Weight limit, 220 pounds; for teens and up.

 

Shuttermoon 5-in-1 Smartphone Lens Kit


Still shooting pictures with a camera that isn't on your phone? How 20th Century!
This kit featuring a durable clip-on design compatible with most mobile phones and tablets. Snap on the 2x telephoto zoom, 198° fisheye lens (most are only 180°), 0.63x wide-angle lens or 15x macro lens and selfie your heart out. Worried about unwanted objects in your pix? Don't, these professional-grade camera lenses help reduce flare and ghosting while enhancing color and sharpness. For business or pleasure, this photo kit is the bomb!


Drop into our Normal, Pekin or Peoria locations and play Santa Clone!

Friends Coming for the Holidays? You Need a Home Audio Upgrade

The days are getting shorter, the nights are getting crisper, there's something in the air — it's the holiday party season! If Columbus Day, Halloween, Veterans Day, Thanksgiving, Hanukkah, Christmas, Kwanzaa and New Year's Eve aren't enough, there's National Homemade Cookie Day in October, Plan Your Epitaph Day in November or Bathtub Party Day in December. (Yeah, any excuse for a party is a good excuse!)

Sound a little crazy? Well, we don't celebrate enough. The crazy part is decking the halls, spreading a feast, inviting all your best friends and neighbors over then subjecting them to mediocre home audio.

 

Imagine the Audio Possibilities

A great home stereo makes you feel like your favorite band is performing right in your house. Your system could be very simple (and affordable on almost any budget) with just left and right stereo, or, you can go for broke (well, not literally) — with everything from subwoofers to super-tweeters — and make your family room sound so much like Carnegie Hall that even cousin Floyd's off-key baritone sounds good.

Of course, you probably don't know exactly what would sound best at your party. Not a problem, Nerds on Call can design and install the ideal home audio system for your needs. We've done the research for you. The components we recommend come from companies you can trust, and our experts will optimize all those components to work together seamlessly.

We can even put together a whole-home wireless hi-fi arrangement that you can run all over the house from a single, wireless, handheld control box. We'll help you fill every room with warm, full-bodied sound that's crystal clear at any volume and we won't empty your wallet doing it. (Unless you really want us to, in which case, the customer is always right!)

 

Don't Forget the Video

From the classic Halloween all-night fright fest to the newly-minted tradition of a New Year's Eve superhero movie marathon, you cannot ignore your home theater. Did you know that home video now comes in 4K (even better than Blu-Ray) on screens up to 75-inches (measured diagonally)? Oh, yeah, that's entertainment! Plug the supreme video into the superb audio and your home theater could catapult your house into being the premier party palace in your family or neighborhood.

 

Don't forget, Nerds on Call isn't your average Peoria-Pekin-Normal-Bloomington home entertainment shop. We also offer phone and tablet repair, computer repairs and tech toys the whole family will love.

Art from Above: Utilizing Drones for Fun and Profit

Radio controlled (RC) airplanes have been around for decades, but drones take RC to a level beyond anything most of us ever expected. Parrot and Syma drones from Nerds on Call are among the best in the industry — built to last through the tough use for years to come.

 

The Perfect Tech Toy!

The perfect drone will vary, depending on what you intend to do. Whether you're a newcomer or veteran pilot, planning on simple home video or complex professional photography, the Nerds on Call are ready to assist you in finding the perfect drone for your needs.

 

The Next Tech Business?

Battery-driven drones are more environmentally sound than gas-powered air vehicles. Small drones with high-definition cameras are doing just about everything helicopter cameras did a few years ago, and doing it cheaper, because they're smaller and less expensive. Going where people and service animals can't, they've become valuable partners for law enforcement, farming, media, maintenance inspections and hundreds of other business applications. Unfortunately, most companies and government agencies don't need a full-time drone.

Just kidding! We're thrilled they don't, because that opens up a huge opportunity for you. Like any business, you have start-up costs, advertising, a need to work to your clients' schedule and other challenges. If you're up to such a challenge, the unmanned aerial surveillance (UAS) industry will add an estimated $80-billion-plus in new business over the next decade. Nerds on Call would really love to help you cut yourself a slice of that pie!

 

Be advised

Whether you fly for fun or profit, if your drone weighs more than half a pound, you must register it with the Federal Aviation Administration (FAA). If you plan on using it for business, you also need a "remote pilot certification". Visit registermyuas.faa.gov for complete details.

 

So, Parrot or Syma?

Parrot drones are easy to operate via an included control box or your smartphone. Beginner machines are under $50, with pro-quality models well under $1,000. Boasting flight time up to 30 minutes and range up to 1.25 miles, Parrot offers almost too many options to decide among.

Syma drones are perfect high-tech toys for family fun. Ranging from about $30 to about $120, they do flips and stunts, take photos and fly long distances without radio interference problems. Even their smallest drone (you can launch it from the palm of your hand) can fly up to 60 minutes.

 

Don't forget, Nerds on Call isn't your average Peoria-Pekin-Normal-Bloomington tech toy shop. We also offer computer, phone and tablet repair plus home video/automation equipment or installation the whole family will love.

Your Kids Will Bring Home Germs; Don't let them Bring Home a Virus!

What parent hasn't heard, "It's going around"? A cold or the flu or something always seems to be running through grade schools and high schools. There may be no cure for the common cold, but computer viruses are far more dangerous than a few days with a runny nose, it can be fatal to your computer.

 

Connectivity Breeds, Well, All Manner of Nastiness

Whenever you or your child logs on to the school network, you should know that some prankster may have been there before you. Is your desktop or portable computer running slow or freezing up? Are annoying pop-ups popping up or suspicious programs running on startup? Could be some hacker has been busy and the school's network security has allowed malware to breed and spread. Even if you have the latest and best anti-virus software, something new may sneak past.

Nerds on Call takes your security seriously as seriously as you do, and we keep up to date on the latest security measures. If you think you've been hit, we'll thoroughly check each of your computers and tablets for viruses, malware and spyware to ensure that your data is safe and that your computer is running at its full capacity.

 

Data Security/Recovery

What teacher hasn't heard "My dog ate my homework"? Today's malicious hackers don't care how long your child worked on that book report or term paper, they think wanton destruction is funny. Have a backup plan. An external hard drive can safeguard the whole family's data, photos, etc., and a small flash drive (they aren't all that small, some of them) can be the difference between a semester-ending celebration and a semester-ending disaster. Once we've cleaned up and existing problems, we can secure your computer against future attacks with recommendations for software to help ward off infections, including tools to manage your computer safety.

 

The Only Tech Shop You'll Need

Take a stroll around our website and see what virus protection and recovery services we have. Follow us on social media see the new threats and how to combat them. Stop into one of our four locations today and let us show you how we can meet all your back-to-school needs — not to mention all your other computer needs. Nerds on Call has served Peoria, Peru, Bloomington/Normal and Pekin for decades with in-shop, onsite and in-home repair services for portable computers and tablets. (Yes, unlike your doctor, we still make house calls!) Partner with us for every technological advantage available to your child — or to you, if you're taking the academic plunge yourself.

A Portable Computer/Tablet Could Boost Your Child's Scholastic Success.

Technology has changed the way we do just about everything — we do it (whatever it is) faster, more efficiently and more cost-effectively. Educators constantly complain about how far their money doesn't stretch. Parents can now step in and make a big difference with academic software and hardware.

 

Start Early

We've all heard that starting early is a key to academic success, so get your pre-K set a tablet and some learning games and watch them shine!

 

The End of the Traditional Textbook?

Paper textbooks have many disadvantages — they're easily damaged, some subject matter changes at an alarming rate and no student really enjoys lugging them around. Widely available for college students and growing in popularity for K-12 schools, parents can get electronic textbooks loaded on a tablet or portable computer. They cost significantly less, they can be updated without reprinting the whole book and they're so much lighter!

 

Tutoring by the Best in the World — Literally

Studying film? Watch them online. Studying philosophy or literature? Read the works of the masters. Studying history? Read the actual, primary source documents. Studying engineering? Search for "epic engineering failures" and laugh yourselves silly! Many professors record their lectures and upload them to be viewed on the college's website or commercial video services like YouTube.com.

Online tutoring (free and fee-based services) comes right to your school library, dorm room or your home on demand, 24/7!

 

The Best Work Needs the Best Tools

Nerds on Call sells great computers, custom-built or off-the-shelf, depending on your needs and budget. High quality isn't our middle name, it's our heart and soul — your new computer, from our sister company, Facet Technologies, is a machine built to last. We use only the best components available. With names you trust such as Intel, Western Digital, and Kingston, you can be sure our machines will be working on your terms for years to come.

 

Your One-stop Tech Shop

Take a stroll around our website, and see what we offer. Remember, the tech world constantly updates with new products, so follow us on social media and see the new merchandise, or stop into one of our four locations today. Nerds on Call has served Peoria, Peru, Bloomington/Normal and Pekin for decades with in-shop, onsite and in-home repair services for portable computers and tablets. (Yes, unlike your doctor, we still make house calls!) Partner with us for every technological advantage available to your child — or to you, if you're taking the academic plunge.

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Angie Carr

Quick, friendly, knowledgeable service!!! Very pleased each time I use Nerds!!!

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Store Hours

Peoria Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Normal Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm 

Pekin Location
Monday - Friday: 8 am - 6 pm
Saturday: 9 am - 1 pm